Together, creating a better energy future for all Australians
We are The Energy Charter: a one-of-a-kind, CEO-led coalition of energy organisations united by a shared passion and purpose: delivering for customers and empowering communities in the energy transition.
Our vision is that together, we can create a better energy future for all Australians. We empower one another across the energy ecosystem to deliver better energy outcomes for customers and communities.
For us, the opportunity is to keep humans at the centre of the design and delivery of energy solutions, to navigate the changing needs of customers and communities as we transform to a cleaner energy future.
There is no other collaboration like us and the work we do together has never been more important than it is today.
We are #BetterTogether.
The Energy Charter #BetterTogether initiatives
Our #BetterTogether initiatives are collaborations between energy businesses and communities to deliver tangible customer and community outcomes and create an energy system that works for everyone.
Find out more about our #BetterTogether priorities:
Have your say: Better protections for Life Support Customers
Consultations are now open on the important reforms that we have proposed to strengthen protections for Australians who rely on life support equipment at home. Nationally, the AEMC is seeking feedback on updates to the National Energy Retail Rules, including clearer definitions, improved registration processes, and better emergency communication. In Victoria, the ESC is reviewing similar changes under the Energy Retail Code of Practice. Submissions to the AEMC are due Thursday 4 September and to the ESC on Friday 5 September.
Power Outage Plan awareness campaign
Our Power Outage Plan campaign equips Australians with the knowledge and tools to prepare for unexpected power outages, particularly during extreme weather events.
With increasing climate-related challenges, being prepared isn’t just smart—it’s essential for community energy resilience.
Life Support Power Outage Plan awareness campaign
The Life Support Power Outage Plan is a life-saving national campaign for people who use medical equipment in the home.
Co-developed with Life Support customers, carers and health services, the Life Support Power Outage Plan is a critical preparation tool for managing unplanned power outages.
National Landholder + Community Engagement Training
Our National Landholder + Community Engagement Training supports the people on the ground engaging with landholders and communities on renewable energy and transmission developments to build trust.
This immersive training is led by community engagement experts with the chance to hear directly from landholders about what good engagement looks like.
Regional Energy Collaboration Framework
The Regional Energy Collaboration Framework puts community at the heart of Australia’s energy transition by providing a structured approach for communities and energy businesses to work together effectively to ensure that regional Australia is an active partner in – and beneficiary of – our clean energy future.
Our Accountability Process adds value to customers, communities and energy businesses by identifying positive outcomes and impacts being undertaken by our Signatories and providing guidance on where there are opportunities for improvement.
The Accountability Process focuses on customer and community consultation rather than on internal processes, ‘box ticking’ compliance or indicators that are measured through mandatory reporting to other organisations.
Upcoming events
Social Licence Community of Practice
Tuesday 2 September
12.30-1.30pm AEST
Online
National Landholder + Community Engagement Training
21-23 October
Dubbo, NSW
Publications and resources
