The Evolution of Accountability
Transparency and accountability to commitments to better customer and community outcomes through the Energy Charter are critical.
The purpose of our Accountability Process is to add value to customers and energy businesses by identifying positive outcomes and endeavours being undertaken by Signatories and providing guidance, based on stakeholder consultation, on where there are opportunities for improvement.
The Accountability Process focuses on stakeholder consultation rather than on internal processes, ‘box ticking’ compliance or indicators that are measured through mandatory reporting to other organisations.
Authentic and transparent disclosures
As part of their commitment to the Energy Charter, Full Signatory CEOs agree to publicly disclose how they are delivering against the Energy Charter Principles through Public Disclosures and engagement with customer/community councils or stakeholder forums.
Discover the evolution of Accountability below.
Independent Accountability Panel
3-Year Strategic Review
Decentralised Accountability Process
View or download 2023 Disclosures to discover our Signatories commitments to the Energy Charter Principles.
Previous Disclosures + Feedback Summaries
Read the Disclosures and Feedback Summaries from 2019-2022 to discover the ongoing commitments our Signatories have made to deliver better outcomes for customers and communities.