Energy Charter News
The Energy Charter August News Update
Message from the Chair of the CEO Council, Jemena and Deliotte COVID-19 Research Findings, Wendy Miller from QCOSS, We’ve got you, #Know Your Customers and…
#BetterTogether – Supporting Culturally and Linguistically Diverse (CALD) energy customers
While innovative and inspiring work with CALD consumers is increasing across the energy sector, more can be done, as a recent report from the Ethics…
#BetterTogether – Understanding the impacts of the COVID-19 pandemic to support customers. An insights report by Jemena.
As part of their commitment to energy consumers made through the Energy Charter, Jemena in partnership with Deloitte, have conducted research into how electricity consumption,…
The Energy Charter July News Update
Message from the Chair of the CEO Council, Jemena and Deliotte COVID-19 Research, Mark Henley from United Communities, #BetterTogether Customer Code for Energy Brokers and…
#BetterTogether – Energy Charter principles in action with Powershop’s ‘Power It Forward’ program
In January, Powershop launched the ‘Power It Forward’ program to help customers and others in bushfire-impacted communities by donating a bit extra when paying their…
The Energy Charter 2020-2022 Independent Accountability Panel
The Energy Charter CEO Council, made up of 19 CEOs across the Australian energy sector, is pleased to announce the 2020-2022 Independent Accountability Panel. Ben Wilson,…
The Energy Charter June News Update
Message from the Chair of the CEO Council, COVID-19 We’ve Got You campaign, Rachelle Gill from Energy Policy WA , #BetterTogether initiatives, and the Industry…
#BetterTogether – Energy affordability during COVID-19 for students doing it tough
It’s no secret that the COVID-19 pandemic has plunged many in our community into financial hardship. Among those particularly affected have been international students, with…
The Energy Charter May News Update
COVID-19 message from the Chair of the CEO Council, #BetterTogether initiatives, Gavin Dufty from St Vincent de Paul, Gerard Reilly – Chair of the Industry…
The Energy Charter April News Update
Message from the incoming Chair of the CEO Council Ben Wilson, CEO of Australian Gas Infrastructure Group (AGIG), #BetterTogether initiatives, Chris Alexander from Energy Consumers…
The Energy Charter responds to growing customer and community concerns: COVID-19
As intervention across the country to contain the spread of the COVID-19 virus increases, the role of energy as an essential service is critical in…
The Energy Charter – The first year in the rear-view mirror
Nevenka Codevelle, Chair of the Industry Working GroupGroup Executive Governance, Risk & Legal, APA Group Wow, what a year it has been! We kicked off…
Energy sector must aim high to build trust with customers
The first Independent Accountability Panel Report published today has been welcomed by the Energy Charter signatories as they forge ahead on their path to improve…
The Energy Charter welcomes Horizon Power
MEDIA RELEASE – 24 November 2019 The Energy Charter welcomes Horizon Power The Energy Charter today welcomed Horizon Power to its growing signatory base, after…
The Energy Charter – A Collective of Changemakers
By Sabiene Heindl, Director of the Energy Charter Two years ago, I was asked by my then CEO, Rosemary Sinclair of Energy Consumers Australia to…
A Platform for Change
By Ciara Sterling, Chief Executive Officer of Thriving Communities Partnership Impact at scale can be difficult, but there are enablers and tried and tested approaches…
Australian energy companies take big step in putting customers first
Today marks a significant milestone for the Australian energy industry. For the first time, Australians can gain unique insights into improvements by generators, transmission companies,…
Disclosure milestone is a world first for energy sector
By John Cleland, Chair of the Energy Charter CEO Council Today marks a huge milestone for the Energy Charter, as disclosures from eighteen energy companies…
Expert panel formed to review Australian energy businesses
An independent Accountability Panel has been appointed to review many of Australia’s key energy businesses under the Energy Charter. The Panel consists of Dr Cassandra…
Energy sector working together in world first customer initiative
More than 10 million Australian energy customers are set to benefit after the launch of a world-first, cross-sector energy industry framework focussed on better customer…