Energy Charter signatories, ActewAGL, Energy Queensland, Essential Energy, Jemena and Powershop, together with Simply Energy, are collaborating with Deloitte to research the impacts of COVID-19 on our customers and communities in four quarterly rounds over 2020-2021.
Wave 2, Q1, March 2021 research was conducted to understand the degree of customer vulnerability, as well as customers’ consumption and sentiment towards energy in the context of the COVID-19 pandemic between February 11th to February 21st 2021.