Putting Humans at the Heart of the Energy Transition
Energy Charter Disclosure 2024
Welcome to Ark Energy as a #BetterTogether Collaborator!
Welcome to Intium as a #BetterTogether Collaborator!
About US
TOGETHER, creating a better energy future for all Australians
We are the Energy Charter: a one-of-a-kind, CEO-led coalition of energy organisations united by a shared passion and purpose: delivering for customers and empowering communities in the energy transition.
Our purpose is to empower one another across the energy ecosystem to deliver better energy outcomes for customers and communities. Our vision is that together, we can create a better energy future for all Australians.
For us, the opportunity is to keep humans at the centre of the design and delivery of energy solutions; to navigate the changing needs of customers and communities as we transform to a cleaner energy future.
There is no other collaboration like us; and the work we do, together, has never been more important than it is today.
We are #BetterTogether.
It’s clear we are well and truly in the most significant period of change our industry has faced for decades. Our challenge is to deliver on what our customers and communities value most, while enabling the transition to a clean energy future. Together, we have a unique opportunity to ensure that the energy transition is delivered in a way that benefits customers and communities, not leaves them behind.
Seán Mc Goldrick
CEO Council Chair 2024 + CEO TasNetworks
Priority #BetterTogether initiatives
Concessions Awareness and Engagement
Ongoing energy concessions can reduce electricity and gas bills. Our awareness and engagement campaign aims to target the 60% of people who are eligible for ongoing concessions and are not taking them up to help with energy and gas bill pressures.
Knock to Stay Connected Customer Code
The Knock to Stay Connected Customer Code aims to keep customers connected by introducing a knock on the door to deliver them information when their energy is at risk of disconnection through not paying their energy bill.
National Landholder + Community Engagement Training
Our National Landholder + Community Engagement Training supports those engaging with landholders and communities on renewable energy and transmission developments to do job their job well, while keeping everyone physically and emotionally safe.
Landholder + Community Social Licence
Our Social Licence initiatives focus on social licence issues associated with the energy transition. With the accelerating pace of the energy transition and the need to ensure that nobody is left behind, we are collaborating with the Ag Energy Taskforce and community representatives on social licence initiatives including the Ag Energy Social Licence Roundtable.
Energy Charter Accountability
Every year Full Energy Charter Signatories publicly disclose against each of the Energy Charter’s Five Principles, including how previous commitments have been met, self-assessed maturity and how they will continue to improve for customers and communities. CEOs also meet face-to-face with customer and community representatives to discuss how they can do better.
Events
7 November 2024
What to know if you rely on medical equipment during a power outage
Explore how we’re working collaboratively with health and medical professionals to ensure consumers are better prepared in power outages.
21 November 2024
Elevating Cost-of-Living Energy Support
Join us to discover how we’re working with the energy sector to better support customers + how you can get involved!
27 November 2024
Strengthening biosecurity in a higher-risk environment
Hear from industry experts and boots on the ground to better understand biosecurity management in today’s high-risk environment.
2 December 2024
Energy Charter CEO Forum
Join our panel of CEOs to review and reflect on the collective achievements for customers and communities through the #BetterTogether initiatives.