About US
TOGETHER, creating a better energy future for all Australians
We are the Energy Charter: a unique CEO-led collaboration of like-minded energy organisations with a shared purpose and passion for customers and communities.
Our purpose is to empower one another across the energy supply chain to deliver better energy outcomes for customers and communities. Our vision is that together, we can create a better energy future for all Australians.
For us, the opportunity is to keep humans at the centre of the design and delivery of energy solutions; to navigate the changing needs of customers and communities as we transform to a cleaner energy future.
There really is no other collaboration like us; and the work we do, together, has never been more important than it is today.
We are #BetterTogether.
It’s clear we are well and truly in the most significant period of change our industry has faced for decades. Our challenge is to deliver on what our customers and communities value most, while enabling the transition to a clean energy future. Together, we have a unique opportunity to ensure that the energy transition is delivered in a way that benefits customers and communities, not leaves them behind.
Seán Mc Goldrick
CEO Council Chair 2024 + CEO TasNetworks
Priority #BetterTogether initiatives
Concessions Awareness and Engagement
Ongoing energy concessions can reduce electricity and gas bills. This campaign aims to target the 60% of people who are eligible for ongoing concessions and are not taking them up to help with energy and gas bill pressures.
Knock to Stay Connected Customer Code
The Knock to Stay Connected Customer Code aims to keep customers connected by introducing a knock on the door to deliver them information when their energy is at risk of disconnection through not paying their energy bill.
National Landholder Engagement Training
Our National Landholder Engagement Training supports those engaging with landholders on renewable energy development to do job their job well, while keeping themselves and the landholders they’re working with physically and emotionally safe.
Landholder + Community Social Licence
This initiative focuses on social licence issues associated with the energy transition. With the accelerating pace of the energy transition and the need to ensure that nobody is left behind, we are collaborating with the Ag Energy Taskforce and community representatives on social licence initiatives.
Energy Charter Accountability
Every year Full Energy Charter Signatories publicly disclose against each of the Energy Charter’s Five Principles, including how previous commitments have been met, self-assessed maturity and how they will continue to improve for customers and communities. CEOs also meet face-to-face with customer and community representatives to discuss how they can do better.
Events
28 October 2024
Elevating Cost-of-living Energy Support
Join us to discover how we’re working with the energy sector to better support customers + how you can get involved! Discover what the Energy Charter does + the cost-of-living Statement of Support (SOS), including how we work with community organisations + the importance in working together.
31 October 2024
Enhancing corporate cultural capability to deliver better Indigenous energy outcomes
Tommy and Rachelle from Indigenous Energy Australia, who will discuss how to understand and embed authentic Indigenous energy practices within your organisation to deliver meaningful outcomes and transformative reconciliation.
7 November 2024
Powering Through: What to know if you rely on medical equipment during a power outage
We’re thrilled to be joining Consumers Health Forum of Australia (CHF) for an upcoming webinar which explores how we’re working collaboratively with health and medical professionals, alongside energy businesses, to ensure consumers are better prepared in power outages.
Featured Resources
