Together, delivering better outcomes by putting customers + communities at the heart of Australia's energy transition
We are a CEO-led coalition uniting the energy supply chain through collaboration to ensure every Australian benefits from the energy transition.
A trusted national collaboration platform for the energy transition.
Andrew Bills
“If you’re not doing it for customers + communities, then who are you doing it for?”
Sabiene Heindl
“The energy transition is bigger than any one organisation. Our greatest impact comes from what we choose to do together.”
David Smales
“The strongest message of the energy transition is that we need to continue to build trust.”
Upcoming + Recent Events
20 August 2026
A journey to inclusive multicultural communications with AusNet
In this Know Your Customers + Communities Community of Practice on Thursday, 20 August at 12pm AEST, we heard how AusNet has approached its journey towards inclusive multicultural communications, including how their experience highlights that meaningful change takes time, alongside the learnings, challenges and rewarding milestones along the way.
25 August 2026
Launching the new Life Support Conversation Guide
On Tuesday, 25 August at 12:30pm AEST, we launched the new Life Support Conversation Guide: Helping users and carers of life support equipment prepare for power outages. A co-designed resource that helps carers, health professionals, equipment providers and community workers start important conversations about power outage preparedness.
22 October 2026
Tracking the shift + attitudes to Australia’s energy transition
In this Social Licence Community of Practice on Thursday, 22 October at 12pm AEDT, Dr Rebecca Huntley, Director, Data, Research & Insights at 89 Degrees East will share the Clean Energy Solutions Index (CESI), Australia’s annual research programme designed to measure deep support for the energy transition and to unpack the attitudes that underpin that support.
2nd Independent Review of the Better Practice Social Licence Guideline
The 2nd Independent Review by Next Generation Engagement and Australian National University has been completed to assess participating transmission business’ progress towards implementing the 20 Priority Actions contained in the Better Practice Social Licence Guideline.
The launch event on 29 June discussed key findings from the 2nd Independent Review, areas of continued improvement, emerging social licence challenges and opportunities and the role of accountability and regional partnerships in the energy transition.
Our Annual Disclosure 2025
The Energy Charter Disclosure 2025 was launched on 8 December 2025 at the CEO Council Online Forum: Collaboration in Action.
Our Disclosure is part of our broader Accountability Process where our Signatories identify how they are performing against our 5 Principles, signed off by CEOs and Boards, and identify opportunities for continuous improvement for better customer + community outcomes.