2020 Disclosures + IAP Panel Report

Download the 2020 Independent Accountability Panel Report to read the Outcomes Assessment, including:

• Signatories’ Disclosures including Maturity Self-Assessment
• What Stakeholders have told the Panel
• Key Findings
• Assessment of Signatories’ Responses to the Panel’s 2020 Recommendations
• Panel Observations on Signatories’ 2020-21 Energy Charter Disclosures
• Principle 1: We will put customers at the centre of our business and the energy system
• Principle 2: We will improve energy affordability for customers
• Principle 3: We will provide energy safely, sustainably and reliably
• Principle 4: We will improve the customer experience
• Principle 5: We will support customers facing vulnerable circumstances