The Energy Charter is a national CEO-led collaboration that supports the energy sector towards a customer-centric future.
Our vision is that together, we will deliver energy for a better Australia.
The Energy Charter has five Principles with a number of principles in action:
- We will put customers at the centre of our business and the energy system
- We will improve energy affordability for customers
- We will provide energy safely, sustainably and reliably
- We will improve the customer experience
- We will support customers facing vulnerable circumstances
The purpose of the Energy Charter is to deliver a more affordable, reliable and sustainable energy system for all Australians in line with our community’s expectations.
Our values are: “Be invested, make a difference”, “Be open, learn, improve” and “Think big, be bold”.