About us
The Energy Charter is a one-of-a-kind, CEO-led coalition of energy organisations united by a shared passion and purpose: delivering for customers and empowering communities in the energy transition.
Our vision is that together, we can create a better energy future for all Australians.
Our purpose is to empower one another across the energy ecosystem to deliver better energy outcomes for customers and communities.
We keep humans at the centre of the design and delivery of the energy system, to navigate the changing needs of customers and communities during Australia’s ongoing energy transition.
Meet our people
Meet our Signatories
Discover our #BetterTogether initiatives
The Energy Charter Principles
The Energy Charter Principles advance our vision of an energy industry that centres customers and communities.
At the heart is Principle 1, which relates to the culture of energy businesses and the need to focus on better customer and community outcomes.
This principle underpins the mindset and behaviours required for our work together.
Energy Charter Principles
Find out more about our Principles and how we put them into practice:
Our Strategic Roadmap
Our commitments to the Five Principles are underpinned through the pillars of our strategic roadmap:
Culture Change
Inspire and enable customer and community centred culture across the energy sector.
Collaboration
#BetterTogether collaboration to achieve better outcomes for customers and communities that go beyond what any of us could achieve alone.
Transparency and Accountability
Amplify consumer and community outcomes and enable continuous improvement through authentic disclosure and accountability mechanisms.
Credibility
Celebrate that we are CEO-led with diverse representation across industry, customer and community groups and a unique ability to take a whole of sector view, to collaborate, innovate and strive for better customer and community outcomes.
Our story
In 2018, Australian energy businesses across the supply chain came together with consumer and customer representatives to develop The Energy Charter. They recognised that better customer outcomes required a whole-of-sector response. The development was a collaborative process with consumer and customer representatives sharing critical perspectives and insights. The Energy Charter was officially launched on January 31, 2019.
Today, we’ve grown to 30+ Signatories, working closely with over 130 customer and community representatives nationwide. By embracing systems thinking, we’ve strengthened our commitments with human-centred design, tackling challenges and seizing opportunities that no single organisation could address alone.
Acknowledgement of Country
We proudly acknowledge the Traditional Owners of the Country where we live and work. We recognise and celebrate the diversity of Indigenous people and their enduring cultures and connections to the land and waters of Australia.
The story of energy – An artwork is by Ngarrindjeri artist, Jordan Lovegrove
The story of energy
The above artwork is by Ngarrindjeri artist, Jordan Lovegrove tells the story of energy, how it connects all of Australia and the Energy Charter’s commitment to create a better energy future for all Australians.
The centrepiece of the artwork represents the Energy Charter’s five core principles dedicated to better outcomes for customers and their communities. The three coloured sections and symbols represent the transition to a cleaner future; blue is hydro, orange is solar, and green is wind.
The meeting places around the outside and pathways that connect them represents like-minded energy organisations across Australia collaborating and connecting people together for the betterment of communities. These communities are represented by the pattern on the inside of the artwork.
About the artist
Jordan Lovegrove is a talented Ngarrindjeri artist known for his captivating contemporary and abstract art. With 12 years of experience, Jordan draws inspiration from his Ngarrindjeri heritage where his artwork showcases cultural symbolism and a unique artistic vision. We thank him for his inspirational artwork.