Power Outage Plan education and awareness campaign
Our Power Outage Plan campaign, developed as part of The Energy Charter’s #BetterTogether Community Energy Resilience initiative, equips Australians with the knowledge and tools to prepare for unexpected power outages, particularly during extreme weather events.
With increasing climate-related challenges, being prepared isn’t just smart—it’s essential for community energy resilience.
We’re encouraging all Australians to complete a Power Outage Plan at www.poweroutageplan.com.au
Watch the video below to find out how to create your plan:
Our simple, actionable “CHECK. PLAN. DO.” framework helps households know exactly what steps to take before a power outage. This community-developed approach focuses on practical solutions that protect well-being and reduce stress during disruptive events.
The campaign complements our Life Support Power Outage Plan awareness and education campaign, addressing broader community needs while recognising that energy resilience is everyone’s concern.
By making preparation straightforward, we’re building stronger, more energy resilient communities across Australia.
Who is this campaign for?
- General public (all Australians)
- Communities in disaster-prone regions
- People experiencing vulnerability
- Emergency services and community organisations
- Local governments
Resources + downloads
Head to www.poweroutageplan.com.au to complete your plan! You’ll find resources and support materials to help you get started.
Need to access Power Outage Plan materials in a different language?
You’ll find translated versions of the Power Outage Plan video below:
Mandarin
Arabic
Vietnamese
Cantonese
Punjabi
Spreading the word in your community
We’ve created materials to help get the word about Power Outage Planning out in the community.
These include digital and print promotional materials, available in accessible and First Nations formats, as well as materials translated into Mandarin, Arabic, Vietnamese, Cantonese and Punjabi.
If you’re a community group or local government looking for materials. to promote the Power Outage Plan in your community, please get in touch:
Outcomes and milestones
🔌 Power Outage Plan
We worked with communities and energy businesses to develop and launch www.poweroutageplan.com.au as a central resource hub for Australians seeking practical guidance on preparing for power outages, offering downloadable planning tools.
Working with our collaborators in community, business and government we launched a public awareness initiative through multiple channels to ensure all Australians know how to prepare for power outages before they occur, rather than reacting afterward.
💡Community-developed framework
Informed by people with lived experience, we created a simple, memorable “CHECK. PLAN. DO.” framework making emergency preparation accessible to all Australians regardless of background.
🔌 Cross-sector collaboration
We brought together community organisations, energy providers, emergency services and local governments, and to create a consistent, authoritative approach to power outage preparedness.
💡Community energy resilience targeting
We’ve tailored resources and outreach strategies for diverse communities, ensuring materials are relevant for urban apartments, rural properties, and everything in between.
Who's involved in this awareness campaign?
Lived Experience Panel for extreme weather
Sincere thanks to Adid Alrubai, Daniel Bell, Jennifer Bradley, Louise Carmody, Marie Chaplain, Veronica Forsayeth, Amanda Hall, Barney Langford, Ann McClintock, Brad Mullard, John Mumford, Amanda Paul, and Jenelyn Terkildsen.
Community Partners
We’re grateful to be informed by a diverse range of stakeholders: Bawley Point residents association, Central Coast Council, City of Lake Macquarie, City of Moonee Valley, Department for Energy & Mining SA, Department of Energy, Environment and Climate Action VIC, Energy Consumers Australia, Energy & Water Ombudsman NSW, Energy & Water Ombudsman VIC, Erne Energy (TAS), Hawkesbury Council. Hunter Joint Organisation, Justice and Equity Centre, Macdonald Valley Association, Penrith City, Queensland University of Technology, QLD Council of Social Service, Red Cross NSW/ACT, SES NSW, Singleton Council, South-East Water, State Emergency Service Port Stephens, Thriving Communities Australia
Lead Organisations
AusNet Services, Endeavour Energy
Collaborators
Ausgrid, Essential Energy, SA Power Networks
Get in touch
If you would like to learn more about the Power Outage Plan education and awareness campaign or The Energy Charter’s work on community resilience please reach out to Bec Jolly, Director, Energy Equity.