At The Energy Charter, June has been a powerful reminder that we’re not just transitioning energy systems — we’re building connections, trust and shared responsibility across the country. From welcoming new regional partners to expanding our community resilience resources, every step strengthens our commitment to ensuring people are at the heart of the energy transition.
Continue readingPowering Together May 2025
🌿 Putting Humans at the Heart of the Energy Transition: May 2025 Update
We’re thrilled to share our latest The Energy Charter progress as we continue building bridges between industry and communities to ensure no one is left behind in Australia’s energy shift!
✨ Welcome to our newest Signatory– Wimmera Southern Mallee Development joins our collaboration, building on their pioneering role in bringing together 10 renewable energy and transmission businesses through the Wimmera Southern Mallee Regional Energy Collaboration.
🤝 Regional Energy Collaboration Framework taking shape, expanding the successful WSM model to benefit more communities across Australia. This framework creates a lighthouse model for how energy businesses can collaborate to deliver tangible, long-term community benefits.
🧠 Launching our NEW Community of Practice – “Deepening Relationships with Customers and Communities” begins 29 May with “Co-Designing Energy Solutions: The Power of Lived Experience” featuring Better Together Collective and our Life Support in the Home Lived Experience Panel.
💡 Smart Meter Customer Code co-design workshops are well underway, bringing together retailers, distributors, metering providers and customer voices to ensure customers are not just informed but empowered throughout the transition to smart meters.
Our path forward remains clear: we must continue to build trust, innovate and put customers and communities at the heart of everything we do. Because we truly are #BetterTogether.
Guest blog: Ethics in the Energy Transition
The Energy Charter is a proud member of The Ethics Alliance, run by The Ethics Centre. In this guest blog, Ethics Alliance director Cris Parker tackles ethics in the energy transition.
We’re in This Together: The Ethics of Cooperation in Climate Action and Rural Industry
“We’re in this together” is easy to say, but much harder to do – especially when people’s livelihoods, land, and the planet’s future are at stake.
Australia is committed to reducing emissions and shifting to renewable energy. However, for many rural and regional communities – particularly those tied to coal, gas, or agriculture, they sit at the crossroads of opportunity and uncertainty. These areas are rich in culture, industry, and community and are also heavily shaped by commercial imperatives – the need for jobs, services, and sustainable growth.
Unfortunately, climate action can feel more like an impending threat than a shared opportunity. These communities often experience change as something done to them, rather than with them.
Bridging this gap demands more than just policy and technology. Climate change is one of the biggest challenges of our time, but tackling it isn’t just about switching to solar panels or building wind farms either. It’s about ethical cooperation – a commitment to fairness, transparency, and shared responsibility in how we plan and implement climate solutions. If not done ethically, commercial development can disrupt local culture, raise living costs, and put pressure on fragile ecosystems.
At its heart, cooperation is about shared goals. But in climate policy, those goals don’t always look the same to everyone. For city campaigners, a ‘just transition’ means phasing out coal and gas. For a local worker in Gladstone or the Hunter Valley, it might sound like job losses without a safety-net.
Different philosophical perspectives can help us to understand how we can apply ethical cooperation as we pursue our shared goals. Whether it’s about consequences, duties and obligations, or people’s rights, all are underpinned with the values and principles of transparency, fairness, and mutual respect and dignity.
‘Just transition’ sounds good, but what does it mean in practice? As researchers Marshall and Pearce put it: “Many people in regional communities have no concrete understanding as to what a ‘just transition’ refers to and do not find it to be authentically their syntax”.
The proposed Hunter Transmission Project in NSW, for example, has been met with strong resistance from landowners. While the project is intended to support clean energy infrastructure, many locals say the process lacked transparency and ignored community concerns about land use, agriculture, and environmental impacts.
British philosopher Onora O’Neill focuses on trust and consent in cooperative systems. She argues that ethical cooperation requires conditions where all parties have genuine capacity to consent, particularly in asymmetrical relationships (e.g. government vs local communities). These principles have been embedded in The Clean Energy Council’s national guide which advises that developers must prioritise “clear, accessible and accurate information” and ensure projects are co-designed with communities to reflect cultural, economic and environmental priorities.
When AGL closed Liddell Power Station in 2023, the company committed to a transition plan. But many workers reported uncertainty and a lack of clarity about what would come next. For a transition to be truly ‘just’, it needs to include more than retraining promises. It needs local job pipelines, early engagement, and co-designed solutions.
Israeli philosopher Yotam Lurie says that once people engage in joint activity, they take on moral obligations to each other. In the case of climate action, that means governments, industries and communities must not only work together, but they must also do so with care, trust, and respect.
Rural resistance often stems from real economic vulnerabilities and perceived exclusion from decision-making, not from climate denial.
Encouragingly there are areas where we are seeing ethical cooperation working well.
In Gippsland, Victoria, the Gunaikurnai people are working with renewable energy developers to co-design solar projects. These partnerships embed cultural knowledge, ensure local employment, and protect Country showing that ethical cooperation isn’t just a principle. It’s a practical strategy for success.
The First Nations Clean Energy Network has also shown how co-owned and co-designed projects can reduce costs, build trust, and deliver long-term economic and environmental benefits.
Climate change is often framed as a technical problem. But it’s also a human one. If we want a sustainable future, we must build it together with ethics, empathy, and equity at the centre.
As Australian philosopher, Peter Singer suggests, we are morally obligated to reduce the suffering of others which would support a coordinated action where affluent corporations aid vulnerable groups, such as rural or Indigenous communities affected by the energy transition.
Governments and companies have a responsibility to fund and support this process. That includes advisory boards, transparent impact assessments, and long-term partnerships built on trust.
If we want rural and regional communities to lead rather than lag in the net-zero transition, we need to take ethical cooperation seriously and build trust within the human system. Sometimes the hardest part is putting aside self-interest, regardless of the good intent and work together to understand the shared purpose. Acknowledging the tensions and being honest about the trade-offs is a strong place to start. This can be done through deep listening and ‘story telling’ that demonstrates respect for cultural and ecological values, rather than just economic ones.
Tackling climate change is not just about reducing emissions, it’s about justice and fairness, because “we’re in this together” only works when everyone has a say, and everyone has a stake.
To read more about The Energy Charter’s work fostering cooperation in the energy transition, check out our work on the Wimmera Southern Mallee Renewables Collaboration.
Powering Together – April 2025
All the latest news from The Energy Charter this month
Continue readingThe Energy Charter News Update March 2025
In our March 2025 newsletter, you’ll find details of our new CEO Executive Council, exciting campaign launches and more:
- Introducing the new Lived Experience Panel for the Developer Rating Scheme, and our chair Charlie Prell.
- The big, bold ideas we’re working on in 2025 to put customers and communities at the heart of the energy sector.
- Our National Landholder + Community Engagement Training, which kicks off this week.
- The latest episode of the emPOWER podcast, looking at what fuels community anger about energy development.
- Your invitation to join our Social Licence Community of Practice, looking at the human side of the energy transition.
- The latest update on our Community Resilience campaign, helping people get prepared for power outages.
Guest blog: Promoting electrification through technology specific rates, Ahmad Faruqui
Recently US economist and energy pricing expert Ahmad Faruqi spoke to a forum hosted by The Energy Charter on customer-led tariffs. In this guest blog, he unpacks an innovative approach to technology-specific energy rates.
Continue readingFebruary 2025 News Update
Find out what’s in store for The Energy Charter in 2025 as we tackle energy issues for customers + communities.
Continue readingEnergy Charter Disclosure 2024
Putting humans at the heart of the energy transition
Back in 2018, 15 forward-thinking CEOs from across the consumer and energy sectors came together with a bold vision: to deliver better outcomes for customers and communities through a systems-thinking approach. Their co-design work and commitment to five core Energy Charter Principles and a transparent accountability process marked a new era of building trust with those we serve.
Fast forward to today, and we’re proud to have grown to nearly 30 Signatories, working closely with over 80 customer and community representatives nationwide and growing.
By embracing systems thinking, we’ve strengthened our commitments with human-centered design, tackling challenges and seizing opportunities that no single organisation could address alone.
I’m proud to share the Energy Charter Disclosure 2024. Its purpose is two-fold: to provide an overview of the collective progress we have made over the past year across #BetterTogether initiatives and through our Accountability Process, and to inform where we focus our efforts in the future.
It’s clear we must stay the course with our #BetterTogether initiatives and Communities of Practice to address our two priority areas: energy transition and energy equity.

Sabiene Heindl
CEO
The Energy Charter
Energy Charter Disclosure 2024
Read our 2024 Disclosure to discover:
- Our customers and communities we work closely with
- Messages from our CEO Council Chair and CEO
- Our collaboration highlights
- Our 2024 timeline
- An overview of #BetterTogether initiatives
- Recalibration of our maturity
Celebrating our key achievements with Energy Charter CEOs
On 2 December 2024, we celebrated our collective achievements for customers and communities at our CEO Forum: Putting Humans at the Heart of the Energy Transition.
We were thrilled to hear from a panel of Energy Charter Signatory CEOs from across the nation to celebrate our collaboration highlights, including:
- Sean Mc Goldrick, CEO Council Chair + CEO TasNetworks
- Andrew Bills, CEO Council Deputy Chair + CEO SA Power Networks
- David Smales, CEO AusNet Services
- Mark Collette, MD EnergyAustralia
- John Cleland, CEO Essential Energy
- Stephanie Unwin, CEO Horizon Power
- Sabiene Heindl, CEO Energy Charter
Our collaborative highlights
During the CEO Forum, our outgoing CEO Council Chair 2024, Seán Mc Goldrick, CEO TasNetworks proudly shared some key highlights that we have delivered for customers and communities during, including:
- 1 in 5 Australians saw our “Keep the Money. It’s Yours” Energy Concessions Awareness + Engagement Campaign
- 2 National campaigns for power outage planning in extreme weather for both Life Support Customers + all Australians
- 6+ Evidence-based resources on understanding transmission development and undergrounding co-developed in a Community Hub
- 8+ emPOWER Podcast episodes tailor-made for those driving the energy transition on the ground in regional Australia
- 10+ Renewable developers and transmission businesses signed up to the Wimmera Southern Mallee Collaboration Framework
- 18+ Innovative #BetterTogether initiatives delivering outcomes for customers and communities nationally
- 25+ Lived Experience Panel sessions across Life Support Customers, Community Resilience and Renewable Development Landholders
- 37+ Better practice social licence commitments implemented to do better in agricultural communities
- 50% Energy Charter Signatory growth nationally across the supply chain, including renewables
- 130+ Customer and Community Outcome Group voices shaping our #BetterTogether initiatives
- 150+ National Landholder and Community Engagement Training participants across 38 organisations
- 350+ Collaborators across 2 Communities of Practice: First Nations Better Practice Engagement and Social Licence: Building Trust

Seán Mc Goldrick
CEO Council Chair 2024
CEO TasNetworks
And last, but certainly not least, a massive thank you!
Thank you to our Independent Chairs and Administrator, End-User Consultative Group and Consumer + Community Outcome Group members together with the Energy Charter Signatories for your continued support and active participation.
By working #BetterTogether and leading the way, we can continue to put customers and communities at the centre of our business and the energy system. We can chart a better future for us all, together.

November 2024 News Update
In the November 2024 news update, you can register for the upcoming online event: Powering Through: What to know if you rely on medical equipment during a power outage in collaboration with the Consumer Health Forum for our #BetterTogether Life Support initiative. This will provide critical information to those who rely on life-saving equipment during power interruptions.
We are also proud to welcome the Energy and Water Ombudsman Queensland (EWOQ) and Energy Corporation of NSW (EnergyCo) as Supporters of the Energy Charter.
Looking ahead, we invite you to join us at the Energy Charter CEO Council Forum: Putting Humans at the Heart of the Energy Transition on 2 December hosted by Cath Smith, Chair of our End-User Consultative Group. This is a unique opportunity to hear directly from our CEOs about how we’re collaborating to ensure that customer and community outcomes are front and centre in everything we do.
October 2024 News Update
In the October 2024 news update, we celebrate our CEO, Sabiene Heindl who has been announced the winner of the 2024 International Equality in Energy Transitions (EIET) Woman of Distinction Award!
We’re also thrilled to publish our Full Signatories annual Disclosures as part of our Accountability Process. Over the next few months, CEOs will meet with their customer, community and stakeholder groups to engage on their Disclosures. Together, they’ll be co-designing clear commitments to drive better outcomes and deliver real impact, reflected in a Feedback Summary.
We’re also excited to welcome our new Energy Charter Supporter: Energy and Water Ombudsman NSW. EWON’s support reflects the meaningful work we are doing to genuinely help customers and communities. We’re thrilled to have Janine Young and her team join us on this important journey!