#BetterTogether collaboration with purpose

The #BetterTogether initiatives are collaborative initiatives between energy businesses, customers and communities that deliver tangible customer and community outcomes. 

Through our #BetterTogether Innovation Framework of ‘ideate, incubate and accelerate’, – we co-design initiatives with customers, communities and across the energy sector. This ensures each #BetterTogether initiative is grounded in lived experience, shaped in collaboration and scaled for real-world impact.

We recognise that our #BetterTogether initiatives can appear diverse. That diversity is intentional – it’s our strength. In fact, we are deliberately:

  • Taking on complex opportunities that others can’t (or won’t)
  • Collaborating across the energy supply chain with customers, communities – and even other industries
  • With a bias for action, delivering with customer and community impact front of mind, creating shared value for industry
  • Co-developing bespoke solutions, not cookie-cutter programs or outputs.

Our #BetterTogether initiatives align at least one of The Energy Charter Principles.

Current #Better Together Initiatives

Principle 1: We will put customers and community at the centre of our business and the energy system

Principle 5: We will support customers and communities facing vulnerable circumstances

Delivered #BetterTogether initiatives