
How we're making the energy system #BetterTogether
The #BetterTogether initiatives are collaborative initiatives between energy businesses, customers and communities that deliver tangible customer and community outcomes.
Using the #BetterTogether Innovation Framework of ‘ideate, incubate and accelerate’, together we’re addressing some of the big issues we face around energy in Australia, from improving energy equity in the energy transition to working with regional and agricultural issues to tackle pressing social licence issues.
Our #BetterTogether initiatives address at least one of The Energy Charter Principles.

Current #Better Together Initiatives
Principle 1: We will put customers and community at the centre of our business and the energy system

Principle 2: We will improve energy affordability and value for customers and communities

Principle 3: We will provide energy safely, sustainably and reliably

Principle 4: We will improve the customer and community experience

Principle 5: We will support customers and communities facing vulnerable circumstances
Delivered #BetterTogether initiatives
Find out about the #BetterTogether Initiatives we’ve delivered alongside energy businesses, customers and communities.
2024
- Evaluating Transmission Undergrounding
- Uniting Energy Support Program
- Queensland Renewable Energy Code
- Keep the money. It’s yours” National Concessions Awareness + Engagement Campaign
- Community Energy Resilience Community of Practice
- Customer Voice at Board
2023
2022
2021
- 24/7 Connections
- Victorian Gas New Connections
- DEIP Access and Pricing Package
- Future Energy Skills
- COVID-19 Customer Vulnerability Research
2020